Giles Hales-Tooke

Operations Manager

With a unique blend of project and operations management experience, Giles brings a humanistic and solution-driven approach to agency life. His background spans media, tech and mental health sectors, combining agile delivery with a deep focus on team wellbeing, clear communication, and scalable systems that make a difference.

Giles combines a calm, solution-focused mindset with a strong understanding of process, communication, and team wellbeing. Trained as a Mental Health First Aider, he believes in creating supportive environments where people can do their best work. His work spans agile project delivery, internal operations and mentoring.

Outside of work, Giles is a passionate advocate for mental health and often explores ideas at the intersection of technology and wellbeing. A former musician and video editor, he still dabbles in sound design and has a soft spot for AI, science fiction, and learning how things work.