Accessibility statement

Home Accessibility statement

This statement applies to content published on the indigotree.co.uk domain.

We want as many people as possible to be able to use and understand our website.

Our accessibility commitment includes making sure that our website visitors can:

  • easily understand our web pages by making the content as simple as possible
  • zoom in up to 300% on a webpage without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

How accessible this website is

Some parts of our website are not fully accessible. For example:

  • PDF documents may not be fully accessible to screen reader software
  • some older videos may not feature captions

What to do if you cannot access parts of this website

If you need information on this website in a different format, email us at [email protected]. Include in your email the web address of the content (specific URL) and the format you need. For example:

  • accessible PDF
  • large print
  • audio
  • braille.

AbilityNet has advice on making your device easier to use if you have a disability.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email the web team: [email protected].

Technical information about this website’s accessibility

Indigo Tree is committed to making its website accessible. This website is partially compliant with the Web content accessibility guidelines version 2.1 AA standard, due to certain non-compliances and exemptions.

Non-accessible content

The content listed below is non-accessible for the following reasons.

A few of our PDFs and other document types may not be suitable for users of assistive technology.

Where documents are not in an accessible format, you can request it by emailing [email protected].

Some of our older PDFs and Microsoft Office documents may not meet accessibility standards. For example, they may not be marked up so they are accessible to a screen reader.

Where possible, any new PDFs or Microsoft Office documents we publish will meet accessibility standards. Where this is not possible, we will endeavour to make the information available in an accessible format.  If you need documents in a different format like accessible PDF, large print please email: [email protected].

What we’re doing to improve accessibility

As we continue to develop the website and its content, we will re-audit and test the website for accessibility on a regular basis.

Preparation of this accessibility statement

This statement was prepared on 17th October 2021

Last updated: 17th October 2021